Journal of the Formosan Medical Association
Volume 106, Issue 6 , Pages 475-484 , 2007

Development of Service Quality Scale for Surgical Hospitalization

  • Ching-I Teng

      Affiliations

    • Department of Business Administration, Chang Gung University, Taipei, Taiwan
    • ,
  • Ching-Kang Ing

      Affiliations

    • Institute of Statistical Science, Academia Sinica, Taipei, Taiwan
    • Department of Economics, Taipei, Taiwan
    • ,
  • Hao-Yuan Chang

      Affiliations

    • Graduate Institute of Nursing, Taipei, Taiwan
    • ,
  • Kuo-Piao Chung

      Affiliations

    • Graduate Institute of Health Care Organization Administration, Taipei, Taiwan
    • Center for Health Insurance Research, National Taiwan University, Taipei, Taiwan
    • Corresponding Author InformationCorrespondence to: Dr Kuo-Piao Chung, Graduate Institute of Health Care Organization Administration, College of Public Health, National Taiwan University, 17 Suchow Road, Taipei 100, Taiwan

Received 12 December 2005 ,Revised 7 August 2006 ,Accepted 6 February 2007.

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PII: S0929-6646(09)60297-7

doi: 10.1016/S0929-6646(09)60297-7

Journal of the Formosan Medical Association
Volume 106, Issue 6 , Pages 475-484 , 2007

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